Order Status and Process - Satvikk

How do I check the current status of my orders?

You can review the status and other information of all your orders, whether pending or fulfilled, that you have placed with Satvikk.com. To check the status of your pending orders, log into your My Account page, where you can click on the “My Orders” link to view the status of all orders.

To view the status of a specific order, click on the “Order Number”. After your order is shipped out from our warehouse, we will send you a mail with the shipping details.

Order status mean?

Payment Pending Authorization:

Your order has been logged and we are waiting for authorization from the payment gateway.

Payment Authorized:

Order under Processing: We have received authorization from the payment gateway and are processing your order.

Order Shipped:

Your order has been shipped out of our warehouse and is on its way to your delivery location.

Order Cancelled:

The order was cancelled.

When and how can I cancel an order?

You can cancel your order before it reaches the “Order shipped” state. You can do so by sending us an email via our Contact Us Form with the order number.